Legal
Delete Your Account & Data
You can permanently delete your MastersFit account and all associated data at any time. This page explains how, what is removed, and the little we are required to keep.
MastersFit ("we," "us," "our") gives you full control over your account and data. You can delete your account directly inside the app, or request deletion by email. Either way, deletion is permanent and cannot be undone.
Delete your account from inside the app
This is the fastest way and takes under a minute:
- Open the MastersFit app and sign in.
- Go to Settings.
- Scroll to the very bottom of the Settings screen.
- Tap Delete Account.
- In the confirmation dialog, type the phrase delete my account to confirm, then tap Delete Account again.
Your account and data are deleted immediately and you are signed out. This cannot be reversed.
Delete your account by email
If you can no longer access the app, email us from the email address associated with your account so we can verify ownership:
- Send a message to info@mastersfit.ai with the subject "Account deletion request."
- We will verify your identity and permanently delete your account and data within 30 days (typically much sooner).
What gets deleted
Deleting your account permanently removes all of your personal and fitness data from MastersFit, including:
- Your profile — name, email, goals, training history, injuries and limitations, and equipment.
- Your workouts, generated plans, logged sets, and progress history.
- Any health and fitness data you imported (e.g. heart rate and calories) and workout data written back to your account.
- Your in-app subscription record and analytics profile.
What we retain, and why
- A one-way hash of your email. We keep an irreversible (SHA-256) hash of your email address in a deletion audit log. It cannot be used to recover your email or identify you — it exists only so we can honor your deletion and detect abuse if the same address later attempts to re-register.
- Billing records required by law. Where we are legally or financially required to (for example, tax and transaction records), we may retain minimal billing records for the period required by law. These are held separately from your profile and fitness data.
- App store subscriptions. Your subscription is billed through the Apple App Store or Google Play. Deleting your MastersFit account does not cancel a store subscription — manage or cancel it in your Apple or Google account settings.
Questions
If you have any questions about deleting your account or your data, contact us at info@mastersfit.ai.