Support
Help & Support
Questions, trouble with the app, or feedback? We're a small team and we read everything. Here's how to reach us and sort out the common things.
Contact us
Email info@mastersfit.ai and we'll get back to you, usually within 1–2 business days. When you write, it helps to include your account email and, if something's broken, what device you're on and what you were doing.
Manage or cancel your subscription
MastersFit+ is billed through the Apple App Store or Google Play, so subscriptions are managed there:
- iPhone / iPad: Settings → tap your name → Subscriptions → MastersFit.
- Android: Google Play → your profile → Payments & subscriptions → Subscriptions → MastersFit.
See managing your subscription for more detail. Cancelling stops future renewals; you keep access until the end of the current billing period.
Delete your account
You can permanently delete your account and data at any time — from inside the app (Settings → Delete Account) or by request. Full steps are on the Delete your account & data page.
Report a bug or share feedback
Found something broken or have an idea? Email info@mastersfit.ai — real feedback from people training with the app shapes what we build next.
Privacy & your data
How we handle your information is spelled out in our Privacy Policy. For the terms that govern using MastersFit, see the Terms & Conditions.
A note on health & safety
MastersFit provides personalized fitness programming, not medical advice. Always consult a qualified healthcare professional before starting a new exercise program, especially if you have existing conditions, injuries, or recent procedures.